Shipping and Returns Policy

At Andean Republic, we are committed to providing a smooth and reliable shopping experience. Once your order is confirmed, we begin processing it with care and attention to detail. We offer both domestic and international shipping, working with trusted courier partners to ensure that your items arrive safely and in a timely manner. After your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the progress of your delivery. Please note that delivery times may vary depending on the destination and factors such as customs clearance or local delivery conditions.

We understand that sometimes a product may not meet your expectations, and we want to make the return process as simple as possible. If you are not fully satisfied with your purchase, you may return it provided the item is unused, unwashed, and in its original packaging and condition. To initiate a return or exchange, please contact us at [support@andeanrepublic.com] with your order details and reason for return. We will guide you through the next steps.

Please be aware that certain items are not eligible for return. These include personalized or custom-made products, items marked as final sale, and clearance products. We kindly ask that you review your order carefully before completing your purchase to avoid any inconvenience.

Customers are responsible for the cost of return shipping unless the item received is defective or incorrect. Once we receive and inspect the returned item, we will inform you of the approval status. If your return is approved, a refund will be issued to your original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Our goal is to ensure that you are completely happy with your experience at Andean Republic. If you have any questions about shipping, returns, or your order in general, please do not hesitate to reach out to us. We are here to help.